Shipping policy
Shipping Policy
Last Updated: July 4, 2026
Thank you for shopping with WonderPawCare. We are committed to getting your order to you as quickly as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received and verified.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
We work with trusted fulfillment partners to provide fast shipping.
Estimated delivery times are:
- United States: 2–7 business days
- Delivery times may vary depending on your location, weather conditions, holidays, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your package’s progress.
Shipping Costs
Shipping charges are calculated at checkout unless a free shipping promotion is being offered.
Delays
While we strive to deliver every order on time, shipping delays may occasionally occur due to factors outside of our control, including weather, carrier issues, or high shipping volumes.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost, damaged, or arrives with missing items, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions about your order or shipping, please contact us through the contact information provided on our website. Please include your order number so we can assist you promptly.